Simple and Clear Charges

We've made sure you know what to expect, what you're paying for, and have no hidden extras!

We have listened to our service users and have always aimed to ensure that our charges are competitive, clear and fairly administered. Many other providers have confusing pricing structures which can make it very difficult to know what your costs will be. At the very beginning we chose to be different. Our prices are extremely competitive and always as simple as possible. We do not operate different levels of charges depending on the time of day or the day of the week. We don't even charge you for mileage. Everything we charge is in one simple hourly rate.

Any care services delivered between 8am and 10pm are charged at a rate of £18.40 per hour for a single carer to attend.

Our minimum visit length is 30 minutes. This is charged at half our normal rate of £9.20 per hour for a single carer to attend.

Should you require 2 carers to attend a visit, then the rate will be double our standard rate.

All statutory Bank Holidays will be 2x our normal hourly rate per carer.

The chart below shows our charges simplified and are based upon a single carer* visiting you (*2 carers would be twice this amount)

0 - 30 minutes = £9.20
30 - 45 minutes = £13.80
45 - 60 minutes = £18.40

Adult Social Care Funded Care

We work very closely with Adult Social Care and NHS Continuing Care.

We are able to work alongside these departments when you are being funded through them, and have seamlessly provided services to those who are fully or partly funded.

If you are currently receiving funding from Adult Social Care towards the cost of your care then don't worry. We can take the hassle away by coordinating your transfer to our services. We can speak directly with Adult Social Care and take the hassle and stress away from you.

We will also assist you should you wish to seek guidance on the types of funding available from Adult Social Care or Attendance Allowance.

PLEASE REMEMBER - Even if your care is funded by your local authority you still have a CHOICE who provides your care. If you are not satisfied with the care you are currently receiving please feel free to contact us for advice or an informal chat.

If you would like more information if we can help care for your relative, please find out how you can contact us.

Woman helping an elderly lady out of a wheelchair

Does someone in your family require specialist home care? Call us now on 
01937 918 141

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